NOTICE: I have decided to try shipping to Canada again but please know, in the past, shipments have sometimes been caught up in Customs for weeks and weeks. I wish I had some control but I don't. I am truly sorry!! I will not accept returns or issue refunds. Please purchase at your own risk if you have your order shipped to Canada.
I am not set up with the required VAT# to ship to the rest of the world. If your country doesn't require VAT, please let me know and I will add them back.
International Customs, Duties and Taxes
Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient is the importer of record and is responsible for knowing and complying with the laws & regulations of the destination country.
PLEASE NOTE: Customs may add duties and fees to your order. I never know if or when this is going to happen.
Customs policies can vary widely by country and if customs clearance is necessary it can cause delays beyond our control. The recipient may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient’s country. These additional charges are the sole responsibility of the recipient.
How much is shipping?
To get and estimate of shipping, please add items to your cart and then click the little suitcase at the top right of the page. Click View Cart. Scroll down and click Estimate to the right of Shipping. Add your Info and you should get an estimate.
Sometimes, I can ship cheaper than what shows on your checkout page. If you think the shipping price may be in error, send a note and I will check. I will need a list of everything you want to purchase. A screenshot of your shopping cart will work. PLEASE set up an account. I cannot figure shipping unless I have your mailing address.
Shipping is charged by weight in most cases so please realize, clay and other supplies are heavy! Also remember, Priority has better tracking and faster delivery. I can't control the price of shipping but sometimes the USPS program doesn't figure it correctly. In those cases, I apply the overage to your Poly Clay Play account so you can use it next time you shop.
If you have any questions or concerns, please send me a note using the form below.
Thank you for visiting Poly Clay Play!